Serving NYC, Brooklyn, Queens, and the Bronx

What to Expect During a Professional Lice Removal Appointment in NYC: A Lice Mama’s Guide

A Lice Mamas® Guide for Stressed-Out Parents

When you first hear the words “your child has lice,” it’s instant panic mode. We get it—at Lice Mamas, we’re parents too, and we’ve been there. But here’s the good news: you’re in NYC, and you’ve got Lice Mamas on your side. Whether you’re juggling school pickups, work deadlines, or a toddler tantrum in the middle of it all—this guide will walk you through exactly what to expect when you book with us.

Step 1: Call, Text, or Book Online—Help Is On the Way

We know how frantic that first moment can be, so we’ve made getting help super simple. Reach out by phone or text.  We respond fast (often faster than your group chat!)

When you get in touch, we’ll ask:

  • How many family members need a head check?
  • When symptoms started (itching, sightings, school note of doom)?
  • Have you tried any at-home treatments?


We’ll explain our FDA-cleared, non-toxic method and give you a clear breakdown of what to expect—timing, pricing, and how we’ll tackle it head-on.

Step 2: The Appointment – At Our Clinic or Your Home

Clinic Visit: Step into our cozy, modern space in Flatiron. It’s more spa than sterile—think comfy chairs and a calm, judgment-free vibe.

In-Home Visit: Prefer we come to you? No problem. Our discreet, friendly techs show up with everything needed—just clear a couple chairs and we’ll take it from there. (No cleaning required. We mean it.)

Step 3: Head Checks for the Whole Crew

Lice are sneaky little travelers. That’s why we recommend head checks for the whole household. Our trained Lice Mamas techs carefully comb through each scalp to spot lice or nits using a professional-grade comb.

We’ll let you know:

  • Who’s got lice
  • Who’s got dandruff (not the same!)
  • And who’s totally in the clear

We keep it honest, gentle, and drama-free.

Step 4: The Treatment – Our Heated Air Method

If lice or nits are found, we get to work immediately using our FDA-cleared heated air treatment, which dehydrates all their eggs—safely and effectively.

Here’s what that looks like:

  • A stream of controlled warm air is directed at the scalp and hair to dehydrate nits (eggs) in one session.
  • It’s pesticide-free, non-toxic, and totally safe for kids and adults.
  • After the heated air treatment, we perform a cosmetic comb-out to remove all dead lice and nits.
  • The entire process is comfortable, even relaxing—around 1 hr!

This technology-backed approach means no harsh chemicals, no second guessing, and no need for weeks of daily combing at home.


Step 5: Aftercare Plan

You’ll walk away with a clear plan—no second-guessing or late-night Googling.

We’ll guide you on:

  • When (or if) a follow-up is needed
  • What to clean (and what you don’t need to worry about—hint: you can keep your couch!)
  • How to prevent a reinfestation
  • School note help, if you need it

We’re just a text away for any questions after your appointment.


Real Talk, Mama to Mama

Lice happens. It’s not your fault, and you are not alone. At Lice Mamas, we’ve helped thousands of NYC families get lice-free—quickly, discreetly, and with zero shame.

So take a deep breath—we’ve got you.

Need Help Now?

📍 Visit us in our Flatiron clinic

🏡 Book a mobile in-home visit anywhere in NYC or nearby

📱 Text or call us—we're here when you need us - 646-202-0531 

Lice Removal in New York

We serve all of New York City including Manhattan, Brooklyn, Queens, and the Bronx

Clinic Hours: Monday - Saturday: 6:00 AM - 10:00 PM | Sunday: 9:00 AM - 8:00 PM

All hair must be dry and clean (not oily) and tangle-free. There is a cost associated with not complying if we have to rigorously comb your hair or wash it at our clinic.

All household members must be screened and treated by Lice Mamas for the 30-day guarantee to apply.

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